What can Cereba do for you?

Learn about all the powerful tools your AI can use to take action and drive lower CPA and more enganged clients.
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Custom Contact Fields

Conversationally update custom contact fields in HighLevel in real time.

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Custom Intents

Your AI can send data from a conversation directly to another platform.

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Message Protection

Ensures all communications meet high ethical standards and professional guidelines.

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Autonomous Learning

Continuously improves your AI with knowledge base and company insight suggestions.

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Auto Reconnect

Let your AI follow up with customers with scheduled re-engagement on autopilot.

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CORE Personality

Customizes your AI to reflect your brand’s unique voice and tone, bringing your AI to life.

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Appt. Scheduling

The most powerful and accurate scheduling AI available.
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Ensuring Ethical and Accurate Communications

Message Protection

Message Protection ensures every message is professional, accurate, and trustworthy. Pro plan and above add AI review for extra peace of mind, safeguarding your brand’s integrity.
Message Protection ensures every message meets high ethical and quality standards by avoiding inappropriate content and maintaining a professional tone. With our Pro plans and higher, each message is also reviewed by a specialized AI assistant to verify accuracy and prevent hallucinations. This double-check system ensures your communications are always respectful, accurate, and trustworthy, providing peace of mind and maintaining your brand’s integrity.
Ethical Standards & Professional Tone: Ensures all messages adhere to high ethical standards, avoiding inappropriate content and maintaining a professional tone. This safeguards your brand’s reputation and fosters respectful interactions with your clients.
-included with all plans
Enhanced AI Accuracy Check: Each message is reviewed by an enhanced duplicate AI assistant to verify accuracy and prevent hallucinations. This stringent review process ensures that all communications are consistent, reliable, and trustworthy, building client confidence and upholding your brand’s integrity in every interaction.
-Included with Pro Plan

Message Quality Guidelines

• Harsh or Disrespectful Language
• Opinionated Political Views
• Mean or Derogatory Language
• Sensitive Social Issues
• Overly Personal Questions or Comments
• Explicit Content or Innuendos
• Criticism of Competitors
• Legal Advice or Opinions
• Financial Advice
• Inaccurate or Misleading Information
• Aggressive or Pushy Sales Tactics
• Negative Comments about the Company or Its Products
• Insensitive Remarks about Disabilities or Health Issues
• Encouraging Illegal or Unethical Behavior
Empower Your AI with Continuous Self-Improvement

Autonomous Learning

C.O.R.E. Autonomous Learning lets your AI adapt and improve from every interaction, ensuring smarter, more effective customer communication over time—no manual effort required.
At the heart of Cereba's innovation is the C.O.R.E. Autonomous Learning feature, a dynamic system designed to enhance your customer interactions continuously without manual intervention. This powerful tool allows your AI to learn from every interaction, adapt its responses, and evolve based on real-time feedback, ensuring that your communication tool becomes more intuitive and effective with each conversation.
Feedback Optimization: When C.O.R.E. encounters a question it cannot answer or where the response could be improved, it flags these instances. Recommendations for updates are sent directly to you, allowing for seamless enhancements to the AI's capabilities.
Enhanced Customer Experience: As the system self-adjusts and improves, your customers receive more accurate, relevant, and personalized responses.
Efficient Operations: Reduce the workload on your team by allowing the AI to handle complex customer queries and improve autonomously
-Included with Foundation and Pro Plans
Schedule Customer Appointments with Accuracy and Confidence

Appointment Scheduling

Cereba streamlines your booking process by automatically scheduling appointments directly within conversations. With seamless calendar integration, your customers can select available time slots without leaving the chat. This ensures every potential lead gets the attention they deserve, boosting conversions and saving time for your team.
Real-Time Availability: Syncs with your GHL calendars to offer customers the most up-to-date appointment options.
Powerful Features: After an appointment is scheduled your customers can update their appointment with new days and times, as well as updates to their contact information as needed, including phone, email address and more.
Incredibly Accurate and Flexible: Our AI is able to handle difficult conversations, offering multiple options and changing days and times as many times as your customer asks.
-Included with all plans
Automate Customer Follow-Ups with Precision

Auto Reconnect

C.O.R.E. Auto Reconnect, a powerful feature from Cereba that ensures no customer interaction falls through the cracks. This tool automates the entire follow-up process, allowing Cereba to reconnect with your customers at the optimal time, completely autonomously.
Customer-Driven Scheduling: C.O.R.E. Auto Reconnect interacts with customers to inquire about the best time for a follow-up. Based on their response, it autonomously schedules the follow-up, aligning with their preferences and availability.
Fully Automated Follow-Ups: Once a time is agreed upon, Cereba takes care of the rest. The AI schedules the follow-up in your Google Calendar and executes the communication without any human intervention, maintaining a seamless customer experience.
Integration and Oversight: All follow-up activities are automatically updated in your Google Calendar, allowing you to monitor scheduled communications while the AI handles the outreach.
-Included with Foundation and Pro Plans
Capture Data That Actually Matters—Right in the Conversation

Custom Contact Fields

Cereba gives your Ai the ability to update custom contact fields in HighLevel based on what happens naturally during a chat. That means your Ai isn’t just booking appointments or answering questions—it’s collecting the specific details you need to personalize follow-ups, qualify leads, and automate smarter.

From lead stage and budget to service preferences, decision-maker info, or any custom field you’ve added in GHL—your Ai can now capture it in real time and sync it instantly to the contact record.No forms.

No rigid workflows. Just fluid, intelligent data capture that makes every conversation more valuable—and your CRM more powerful.
Personality, the soul of your C.O.R.E

CORE Personality

At Cereba, we understand that a brand’s personality is more than just words—it’s the soul of your customer interactions. That's why we've developed a meticulous system to refine your AI's personality across eight key dimensions, each offering numerous customization options. Our 8 Points of Refinement ensure that your AI not only speaks in your voice but also matches the subtleties of your brand's character and ethos.
Eight Dimensional Refinement: Each aspect of your AI’s personality is crafted using our proprietary system that examines and adjusts eight critical points, such as Enthusiasm, Formality, Humor, Compassion, and more.
Endless Customization Options: Under each point, you’ll find a range of options allowing you to dial up or tone down specific traits to match exactly how you envision your brand interacting with customers.
Dynamic Personality Adjustment: As your business evolves, so can your AI. Adjustments can be made easily to reflect changes in your brand’s marketing strategy or to adapt to new customer feedback.
-Included with all plans
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-included with Foundation and Growth Plans