March 27th, 2025
Custom Contact Field Updates (Now Live!)
Your Ai can now update custom contact fields in HighLevel—live during a conversation. This gives you more control over the data you collect, without needing extra steps, forms, or manual follow-up.
You can now capture and sync fields like:
1. Lead stage (hot, warm, cold)
2. Budget or project timeline
3. Service type or product interest
4. Decision maker name
5. Preferred contact method
All you need is the field key from HighLevel and a short description of what the Ai should update. From there, your Ai handles the rest—fluidly and naturally, right in the chat.
This unlocks new automation options and helps keep your contact records more complete and accurate than ever.
.png)
February 18th, 2025
Unlimited Ai Messages — Now Included in Every Plan
Now, every Cereba plan includes unlimited Ai messages—up to 10,000 Ai-driven messages per month per sub-account. That means more automated scheduling, smarter follow-ups, and seamless customer engagement—without limits.
What's changing? More Ai power, same simple pricing.
- Up to 10,000 Ai messages per month per sub-account
- No surprise fees or restrictions—just more automation.
- More messages = more results
January 11th, 2025
New Agency Tool: Ai Prospector
The Ai Prospector is a game-changing lead generation tool for agencies.
With the Ai Prospector, you can send your contacts a link to an instant Ai demo trained just for them. The tool will capture their contact information (phone, email, name, etc.), and then it will instantly create a demo pre-trained for their business.
This will allow you as an agency to use these demos to create interest with higher funnel prospects, and then follow up and spend your time with the ones that are truly interested. And as always, getting them transitioned from demo to live account is fast and easy.
Check it out - it's free for a limited time.

December 13th, 2024
General UI Enhancements
We’ve made several subtle improvements to the app interface to make navigation smoother and improve your overall experience.
These updates are part of our ongoing efforts to keep Cereba intuitive and easy to use.
Smarter Referral Capture with Real-Time Notifications
When your AI captures referral information in a conversation, you’ll now receive a real-time email notification with the referral’s contact details.This means no delays—you can reach out and follow up as soon as new referral opportunities come in.

December 6th, 2024
Improved Standard Reporting
We’re making your reporting smarter, one step at a time. Your dashboard reports now include:
1. Total conversations
2. Conversions (booked appointments)
3. Conversion rates over the past 30 days
Plus, we’ve added a simple comparison to the previous 30 days, showing whether your metrics are trending up or down. This gives you a quick pulse on how your AI campaigns are performing overall.
Stay tuned—this is just the first wave of our reporting updates, and there’s more to come!

November 22nd, 2024
Enhancements to Conversational Nuances
We’ve improved how your Ai reflects specific words, phrases, or stylistic preferences. When updating your campaign context, any words or phrases you want your Ai to use—or avoid—will now be better reflected in both tests and live conversations.
This makes your Ai more tailored and authentic to your brand’s voice and tone.
Improvements to Ai campaign testing
Testing your campaigns now feels closer to a real live conversation with your Ai. This makes it easier to fine-tune your setup and get a better sense of how your AI will interact with customers in real time.
Keep in mind, Campaign Test Chat won’t activate C.O.R.E. Intents like scheduling appointments or Auto-Reconnect. For full functionality, connect to HighLevel and test from there.

November 15th, 2024
Effortless Campaign Updates with Your Ai
Now, you can update your campaigns simply by chatting with your Ai. No need for prompts, code, or complex workflows.
Here's how:
1. Go to the campaign you want to adjust
2. Click "Update Campaign Context" to start a live chat with your Ai
3. Explain any changes you want to make to the campaign
The updates will be made automatically when you complete the chatUse this to tweak specifics or nuances to get your campaign working just right. Remember, your Engagement Questions, Knowledge, and Digital Assets can still be edited in their own sections.
This seamless process saves time and ensures your campaigns are always fine-tuned and ready to perform without you needing to micro-manage campaigns or figure out how to get prompts just right.
November 8th, 2024
Test Campaigns from Cereba Dashboard
Now, instead of navigating to individual campaigns, you can test any of them directly from your Cereba dashboard. This streamlined process saves you time and keeps everything in one place.
From your dashboard, simply select the campaign you’d like to test and start a live chat with your Ai. This lets you quickly review how your AI responds in real-time without needing to jump between campaign pages. Everything you need to fine-tune your campaigns is now right at your fingertips.
Keep in mind, your test Ai in Cereba will not activate any C.O.R.E. Intents like scheduling appointments or Auto-Reconnect. To test those, connect to HighLevel and send them from there.tions and help get your Ai up and running quickly!
Improvments to Mobile Friendliness
Cereba is now almost entirely mobile-friendly.You can create your Ai C.O.R.E., manage your campaigns, and make edits from anywhere with ease.
With our latest updates, you can complete the entire onboarding process, create and customize your AI, build and tweak campaigns, and much more—all from your phone. Cereba is 99% mobile friendly, designed to keep your business running smoothly, even on the go.
November 1st, 2024
Infrastructure Updates
The Cereba community is growing, and fast! To ensure our clients receive the performance and response times they expect, our team has recently performed upgrades on our onboarding server, as well as our data-flow server.
Our cloud servers responsible for managing your onboarding and the Cereba data flow which sends and receives messages for your Ai. To stay a step ahead of our processing needs, we have upgraded our servers with 8x more processing cores, and 4x memory! This means your messages arrive quickly, and your intents are processed in seconds.
1-on-1 Onboarding Support Available to All Users
We've opened up complimentary 1-on-1 onboarding sessions to all accounts!
New to Ai? Or new to HighLevel? Or maybe you could benefit from a better understanding of how Cereba can best be used for your marketing campaigns.
Now you can schedule a 1-on-1 video call with our team to answer questions and help get your Ai up and running quickly!Details:Schedule an appointment with our support team and they will guide you through your onboarding, explain how Cereba integrates with HighLevel, and make sure you understand all the features and benefits Cereba.ai offers so you can make sure you are getting the most from our platform!
It's free, and we now have 3 dedicated support members ready to help!
October 9th, 2024
Campaigns 1.0 is live!
Our biggest update yet! We're so excited to announce the release of our updated campaign module. Our new campaign engine, now powered by Cereba Ai Campaign Agents, allows you to build a campaign that understands your goals and the context of the leads and customers in the campaign.
1.0 includes 4 primary categories to build your campaigns under, appointment setting, referrals, reviews, and customer service. Within each type you can completely customize your campaign so it perfectly aligns with the context of your campaign.
Through a self guided process you will work with Ai agents in natural language, answering basic questions and outlining the fundamental steps and knowledge that make up a successful campaign. Once complete your Ai understands who it is speaking to, what they are expecting, where they came from, your goals with the outreach and the actions to take along the way. It also understands the order of operations, campaign specific information, NEW digital assets for reviews, referrals etc. and much much more!
Our new campaign module is available now, simply click "campaigns" in your side menu to get started.
As always, no programming, instructions or complex workflows to make.